Beater Strap Co accepts change‑of‑mind returns within 30 days, as long as the item is unused, in original packaging, and return shipping is covered by the customer.

Reach out via the contact page or email with your order number and details, and the team will provide simple instructions for sending your strap back.

All Beater products come with a 1-year warranty, giving you peace of mind with every purchase. If you experience any manufacturing defects, we’ll make it right.

Our warranty covers defects in materials and workmanship. It does not include normal wear, accidental damage, misuse, or alterations.

You can usually find it in your watch’s specifications, or measure the distance between the inside of the lugs with a ruler or callipers and choose a strap with the same width in millimetres.

Many Beater straps are compatible with popular smartwatch brands that use standard spring‑bar fittings; check each product page for smartwatch compatibility notes before you buy.​

All our straps have quick-release spring bars for easy, tool-free changes. If your current strap lacks quick release, a simple spring bar tool may be needed to remove it.

You can get in touch through the website contact form or listed email address with your order number and question, and the team will respond as soon as possible.​

We accept all major credit and debit cards, PayPal, and popular Australian payment services to ensure a smooth checkout experience.

If you need to change your address, items, or cancel an order, contact Beater Strap Co as soon as possible and the team will help if the order has not yet been packed or shipped.