On orders over $64
1 year warranty on all products
Changed your mind? Send it back within 30 days
Fitted to every strap. Swaps take seconds
Where do you ship from and how long will my order take to arrive?
All orders ship from Australia, and most parcels arrive within 3-5 business days depending on your location.
Do you offer free shipping?
Yes, free shipping is available for all orders over $64.
How can I track my order?
Once your order is dispatched, you will receive a shipping confirmation email with tracking details so you can follow your strap all the way to your door.
Can I change or cancel my order after placing it?
If you need to change your address, items, or cancel an order, contact Beater Strap Co as soon as possible and the team will help if the order has not yet been packed or shipped.
What is your returns policy?
Beater Strap Co accepts change‑of‑mind returns within 30 days, as long as the item is unused, in original packaging, and return shipping is covered by the customer.
How do I start a return?
Reach out via the contact page or email with your order number and details, and the team will provide simple instructions for sending your strap back.
What kind of warranty do you offer?
All Beater products come with a 1-year warranty, giving you peace of mind with every purchase. If you experience any manufacturing defects, we’ll make it right.
What is covered under warranty?
Our warranty covers defects in materials and workmanship. It does not include normal wear, accidental damage, misuse, or alterations.
Which Apple Watch cases do these fit?
Every band is made for Apple Watch cases from 38mm through to the 49mm Ultra. You pick one of three options on the product page: 38mm, 40mm, 41mm and the 42mm Series 10 and 11; 42mm Series 1 to 3, 44mm, 45mm and 46mm; or 49mm Ultra.
I have a Series 10 or 11. Which size do I pick?
Check the number on your case carefully. Apple reused the 42mm figure for a case that takes the smaller adapter, so a 42mm Series 10 or 11 needs the first option, not the second.
Do I need to buy an adapter separately?
No. Every Apple Watch band includes the stainless steel adapter, matched to your case size and finished in black or silver. The strap comes fitted, so there is nothing to measure and nothing else to buy.
How can I contact you if I have a question about my order?
You can get in touch through the website contact form or listed email address with your order number and question, and the team will respond as soon as possible.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and popular Australian payment services to ensure a smooth checkout experience.
Can I change or cancel my order after placing it?
If you need to change your address, items, or cancel an order, contact Beater Strap Co as soon as possible and the team will help if the order has not yet been packed or shipped.
Where do you ship from and how long will my order take to arrive?
All orders ship from Australia, and most parcels arrive within 3-5 business days depending on your location.
Do you offer free shipping?
Yes, free shipping is available for all orders over $64.
How can I track my order?
Once your order is dispatched, you will receive a shipping confirmation email with tracking details so you can follow your strap all the way to your door.
Can I change or cancel my order after placing it?
If you need to change your address, items, or cancel an order, contact Beater Strap Co as soon as possible and the team will help if the order has not yet been packed or shipped.
What is your returns policy?
Beater Strap Co accepts change‑of‑mind returns within 30 days, as long as the item is unused, in original packaging, and return shipping is covered by the customer.
How do I start a return?
Reach out via the contact page or email with your order number and details, and the team will provide simple instructions for sending your strap back.
What kind of warranty do you offer?
All Beater products come with a 1-year warranty, giving you peace of mind with every purchase. If you experience any manufacturing defects, we’ll make it right.
What is covered under warranty?
Our warranty covers defects in materials and workmanship. It does not include normal wear, accidental damage, misuse, or alterations.
Which Apple Watch cases do these fit?
Every band is made for Apple Watch cases from 38mm through to the 49mm Ultra. You pick one of three options on the product page: 38mm, 40mm, 41mm and the 42mm Series 10 and 11; 42mm Series 1 to 3, 44mm, 45mm and 46mm; or 49mm Ultra.
I have a Series 10 or 11. Which size do I pick?
Check the number on your case carefully. Apple reused the 42mm figure for a case that takes the smaller adapter, so a 42mm Series 10 or 11 needs the first option, not the second.
Do I need to buy an adapter separately?
No. Every Apple Watch band includes the stainless steel adapter, matched to your case size and finished in black or silver. The strap comes fitted, so there is nothing to measure and nothing else to buy.
How can I contact you if I have a question about my order?
You can get in touch through the website contact form or listed email address with your order number and question, and the team will respond as soon as possible.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and popular Australian payment services to ensure a smooth checkout experience.
Can I change or cancel my order after placing it?
If you need to change your address, items, or cancel an order, contact Beater Strap Co as soon as possible and the team will help if the order has not yet been packed or shipped.