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Whether you're upgrading your watch straps, tools, or accessories, we’ll ensure your items arrive quickly and hassle-free. Shop with confidence and get your favorite Beater products delivered straight to your door—on us!
Where do you ship from and how long will my order take to arrive?
All orders ship from Australia, and most parcels arrive within 3-5 business days depending on your location.
Do you offer free shipping?
Yes, free shipping is available for all orders over $64.
How can I track my order?
Once your order is dispatched, you will receive a shipping confirmation email with tracking details so you can follow your strap all the way to your door.
Can I change or cancel my order after placing it?
If you need to change your address, items, or cancel an order, contact Beater Strap Co as soon as possible and the team will help if the order has not yet been packed or shipped.
What is your returns policy?
Beater Strap Co accepts change‑of‑mind returns within 30 days, as long as the item is unused, in original packaging, and return shipping is covered by the customer.
How do I start a return?
Reach out via the contact page or email with your order number and details, and the team will provide simple instructions for sending your strap back.
What kind of warranty do you offer?
All Beater products come with a 1-year warranty, giving you peace of mind with every purchase. If you experience any manufacturing defects, we’ll make it right.
What is covered under warranty?
Our warranty covers defects in materials and workmanship. It does not include normal wear, accidental damage, misuse, or alterations.
How do I find my watch’s lug width?
You can usually find it in your watch’s specifications, or measure the distance between the inside of the lugs with a ruler or callipers and choose a strap with the same width in millimetres.
Are your straps compatible with smartwatches?
Many Beater straps are compatible with popular smartwatch brands that use standard spring‑bar fittings; check each product page for smartwatch compatibility notes before you buy.
Can I swap straps myself, or do I need a jeweller?
All our straps have quick-release spring bars for easy, tool-free changes. If your current strap lacks quick release, a simple spring bar tool may be needed to remove it.
How can I contact you if I have a question about my order?
You can get in touch through the website contact form or listed email address with your order number and question, and the team will respond as soon as possible.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and popular Australian payment services to ensure a smooth checkout experience.
Can I change or cancel my order after placing it?
If you need to change your address, items, or cancel an order, contact Beater Strap Co as soon as possible and the team will help if the order has not yet been packed or shipped.
Where do you ship from and how long will my order take to arrive?
All orders ship from Australia, and most parcels arrive within 3-5 business days depending on your location.
Do you offer free shipping?
Yes, free shipping is available for all orders over $64.
How can I track my order?
Once your order is dispatched, you will receive a shipping confirmation email with tracking details so you can follow your strap all the way to your door.
Can I change or cancel my order after placing it?
If you need to change your address, items, or cancel an order, contact Beater Strap Co as soon as possible and the team will help if the order has not yet been packed or shipped.
What is your returns policy?
Beater Strap Co accepts change‑of‑mind returns within 30 days, as long as the item is unused, in original packaging, and return shipping is covered by the customer.
How do I start a return?
Reach out via the contact page or email with your order number and details, and the team will provide simple instructions for sending your strap back.
What kind of warranty do you offer?
All Beater products come with a 1-year warranty, giving you peace of mind with every purchase. If you experience any manufacturing defects, we’ll make it right.
What is covered under warranty?
Our warranty covers defects in materials and workmanship. It does not include normal wear, accidental damage, misuse, or alterations.
How do I find my watch’s lug width?
You can usually find it in your watch’s specifications, or measure the distance between the inside of the lugs with a ruler or callipers and choose a strap with the same width in millimetres.
Are your straps compatible with smartwatches?
Many Beater straps are compatible with popular smartwatch brands that use standard spring‑bar fittings; check each product page for smartwatch compatibility notes before you buy.
Can I swap straps myself, or do I need a jeweller?
All our straps have quick-release spring bars for easy, tool-free changes. If your current strap lacks quick release, a simple spring bar tool may be needed to remove it.
How can I contact you if I have a question about my order?
You can get in touch through the website contact form or listed email address with your order number and question, and the team will respond as soon as possible.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and popular Australian payment services to ensure a smooth checkout experience.
Can I change or cancel my order after placing it?
If you need to change your address, items, or cancel an order, contact Beater Strap Co as soon as possible and the team will help if the order has not yet been packed or shipped.
